Monster Transmission is proud to offer you the FIRST & ONLY Money Back Guarantee in the performance transmission market! Our Monster Motto is "We Build More Than Transmissions, We Build Relationships!", and relationships are built on Trust. That's why we created the Test Drive Guarantee, give us the opportunity to serve you. We offer our Clients a Risk-Free shopping experience, if you're not happy with your order, we'll make it right or your money back.
That being said, you can purchase with the assurance of knowing our staff is here to help. It's rare for an issue to arise, however if it does we will make every effort to handle it in a prompt and professional manner. If we're unable to exchange or repair an item, simply return it within 30 days of delivery and we'll issue a refund back to your account. That's it, plain and easy.
Here are the Rules:
- If an issue arises contact Monster Transmission immediately, we want the opportunity to assist you as soon as possible. Call us toll free at 800-708-0087. We will make it right, whether it be a product Exchange or Repair. Our friendly, knowledgeable team members are ready to shift into action!
- Any and all returns must first be issued a RMA#, then shipped freight pre-paid by the original purchaser. The RMA# authorizes the return and helps to keep track of your order.
- Custom orders, electronics, fluid/oil, labor, and shipping are non-refundable.
Take a deep breath and relax, we are always on your side. Our company culture is built on providing service with a smile. Over the years we've been the preferred choice for thousands of automotive experts, enthusiasts, celebrities, and TV shows from around the world. Thank you for your time and we look forward to serving you!