As you may know, returning the core of your transmission can save you a lot of money while allowing you to retain the warranty on your new Monster transmission. Here at Monster Transmission & Performance, we strive to make the process of buying a transmission as simple and painless as possible. One of the ways we do this is to simply complete the form below. You may also set up a call with one of our Core Return Specialists to schedule the return of your transmission's core.

Core Return
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Pickup Date - schedule 3 business days for pickup   
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Core Policy:

  • Schedule core within 14 days of it being shipped out. By calling 800-708-0087 extension 3.(Core Return)

  • Core needs to be received in house within 30 days of it being shipped out.

  • The core includes both Transmission and torque converter.

  • If the core is not received within 30 days of the ship date, warranty will only be able to be obtained by paying the core fee. Otherwise, the order will be opting out of ANY warranty coverage.

  • If you would like to send in your core to build, it will activate the warranty upon ship date.

  • All cores have a $200 shipping fee that is non-refundable.

  • All core return shipping is non-refundable after 30 days

  • Once core is received the warranty is activated. If a core deposit was paid, then we will issue a refund. This can take anywhere from 10-20 business days.

Information for pick up:

  • Drain transmission and torque converter as much as possible.,

  • Strap down the core to a pallet or crate.

  • Remove any external parts. Any external parts received would not be returned.

  • Once it is scheduled please print out two copies of the bill of lading.

  • If your transmission came in a pod, the core will have to be returned with the pod, to receive a full core deposit and/or activate your warranty.

  • The core should not be cracked or damaged in any way. If the core is not a usable core, the warranty will not be activated. If you have a core deposit, it will allow be eligible for up to 25% of the refund.

Things to do:

  • Make sure you receive the bill of lading, by calling us at the number above. They need to use the bill of lading we will provide once scheduled to ensure pick up. As well, ensure they do not get charged.

  • Reach out to the freight company, once bill of lading is received from Monster. They ultimately are the ones who schedule it, so they will be able to provide you with the best time they will be there.

To learn more about our order process, check out the video below!

Schedule A Core Return

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