Core Pick-up and Returns Made Easy

Submit your return request via our Returns Management Portal

  • Go to:
  • Have your Serial Number and pick up address ready
  • Check your email for your pre-paid shipping label (Bill of Lading)

  • Sign and date the supplied Bill of Lading in the lower-left corner marked shippers signature. (The driver will sign as well as provide a tracking sticker. It is suggested to make an extra copy to retain for your records)

    Ship your core using the supplied, reusable shipping container and adhere a copy of the provided Bill of Lading to EACH CONTAINER. (Pro number can be tracked on the carrier’s website 24hrs after pick up)

    IMPORTANT The provided BOL must be used for your return. Failure to use the BOL and carrier listed could result in excessive freight charges being billed back to you/ your company.

    Please email [email protected] if you have not received a BOL after you have submitted your request

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